Your dispatchers spend half their day on the phone asking where the truck is
It's 2 p.m. and your dispatcher is on call number forty, asking a driver where he is so she can tell a shipper who'll ask again in an hour. Nobody's moving freight in that exchange. Everybody's just confirming it exists.
The check call is a symptom
The phone-tag isn't the disease. It's what happens when load status lives in five places that don't talk — the ELD portal, a text thread, a spreadsheet, the load board, and accounting. So your team becomes the integration layer, retyping locations and explaining missed ETAs all day instead of doing the work only they can do.
Where the hours actually go
- Calling drivers for positions an ELD already knows
- Copying the same ETA into three systems by hand
- Fielding "any update?" pings instead of preventing them
- Chasing a status that was true an hour ago and is wrong now
If a computer can tell you where the truck is, your best dispatcher shouldn't have to.
Build visibility around your loads
Real visibility isn't a tracking widget bolted on — it's your actual load lifecycle, pulling positions automatically, surfacing exceptions before the shipper does, and giving customers a view so they stop calling. APLINO maps that flow in a Blueprint, ships an MVP your dispatchers use in weeks, and keeps engineering it as you add lanes, customers, and the integrations that make the calls disappear.
APLINO helps industry experts turn domain knowledge into software businesses.
MORE FROM THE BLOG
Why generic TMS software never fits your lanes — and what to build instead
You've run the routes and worked the board. The software that fits how dispatch really works usually doesn't exist yet.
Double-brokering is up. Your carrier vetting is still a tab you forgot to open
Fraud losses keep climbing while carrier checks live in someone's head and a half-read MC number — here's how to bake vetting into the workflow.
Ready to turn your idea into a real product?
Start with a Startup Blueprint — a clear spec and build plan for your software idea.
Get your Startup Blueprint →